FAQ
Do your products come with a warranty?
Yes. All components are covered by a 30–90 day return policy from the date of shipment.
What should I do if the product I receive is defective or not working properly?
If you find any item defective or not functioning as expected, you may return it for replacement or refund. Please notify us within 3 days of receipt and ensure the item is returned in its original condition.
How do I return or replace an item?
Simply contact our sales team with details and photos of the issue. Once approved, return the item in its original condition, and we will arrange for replacement or refund.
What happens if my goods are damaged during shipping?
Please contact us immediately and provide photos of the damaged items. Our team will verify and offer the best possible solution.
Do you guarantee on-time delivery?
We guarantee to ship on time, but please note that courier transit times are beyond our control. Once your order is shipped, our sales team will send you the tracking number on the next working day, so you can follow the shipment online.
How can I get more information or assistance?
If you have any questions or need further information, please feel free to contact our sales team directly.
What payment methods do you accept?
We accept the following payment methods:
- PayPal
- Western Union
- T/T (Telegraphic Transfer) in advance
- Other arrangements upon request
What shipping methods are available?
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Warranty Payment&Shipping FAQS
For more questions including technical, pricing and the others, you may contact us direclty.
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